Top-Notch Digital Marketing Services
Dynasty Tech is the best digital marketing Agency that provides supreme tech solutions with class apart customer services, user-focused design, strong client collaboration, and digital marketing. We are an online
marketing agency that can increase the outreach of your business. We prioritize the requirements of our clients and create a solution based approach according to their needs.
Feel free to ask if you have any query.
Our Services
We provides services to a diverse client base ranging from small to large and medium sized companies. We provide complete support, helping them generate more leads or boost conversion for their business.
Financial Services & Taxation
We deal in audit, assurance, income & sales tax, outsourcing and advisory services in order to help organizations deal with the challenges related to financial matters. relationships with our clients by providing timely, quality services.
Content Writing
We have team of professional content writers who writes informative and engaging articles to help brands showcase their products. They write on a range of subjects and are responsible for creating the best possible written or visual content, from blog posts to press releases.
Mobile App Development
We have team experts mobile app developer and we develop a Mobile App (iPhone iOS and Android app, Hybrid apps) with the custom admin panel. Working with 10+ years of experience. We believe in your cool ideas, and we’ll make the path to success.
Contact Center
Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. This job role would require you to have all the information related to technology. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance – that is where you come into the play. Customer safistaftion is our top priority.
Digital Marketing
Digital marketing, also called online marketing, is the promotion of brands to connect with potential customers using the internet and other forms of digital communication. This includes not only email, social media, and web-based advertising, but we analyze your target marketing, Branding & strategy, on page and off page SEO, Paid Marketing Campaign Creation and Optimization. Will definitely increase on Return on Investment of Customers.
Web Development
We are one stop shop for all your online solutions. We deal in Domain, Hosting, CDN, Optimization, Websites, Applications Desiging & Development. The company has been promoted by some highly experienced Professionals dedicated to provide total solutions under gone roof. It possesses not only the latest technology gadgets but also the most knowledgeable and experience hands to offers most user friendly customized solutions.
Answers to Your Questions
How skilled are the reps?
We will hire the best agents to fit your campaign or project. We have a large pool of college educated applicants available. After we have selected several potential applicants, our clients have the option to do individual phone screenings to choose an agent, or leave the selection process completely up to us. We are one of the leading call centers and telemarketing companies in the Pakistan. We only hire telemarketers and customer support assistants who are right for the job. All of the applicants we screen will have the following basic skills:
- 4 year accredited university degree
- Fluent English language skills, neutral accent
- At least 1 year call center experience
- At least 1 year outbound sales experience
- Proficient on the Internet, email, CRM, and Windows applications
If you need any special skills in your agent such as medical transcription or legal trainings please let us know and we can source an individual with the required expertise.
What types of campaign do you offer?
Managed vs. Unmanaged campaigns, when considering a managed vs. unmanaged campaign it’s important to understand what goes into each. With a managed campaign the day-to-day work of reporting, agent training and coaching, process assignment and quality assessments are done for you. This does not mean you cannot be as directly involved as you would like with the agents and process, but the heavy lifting will be taken care of by someone else, such as your account manager. Unmanaged accounts are a different story. Your agent is your direct employee. The company will handle payroll, staffing, and making sure the agent is available at their station with working computer Dynasty Tech (Pvt) Limited. All Rights Reserved
Email: info@dynasty-tech.com and phone. After that it’s up to you.
Things to consider in this case are the process; what are the inputs (calling data, script, additional contact materials such as email), outputs (leads, appointments, reporting, etc.), verifying the quality, coaching agents, amending script changes, etc., etc.
A good way to decide which option makes sense is to diagram out how the account will work. What you need to give to the agent, what they need to produce, how that information is transfer and what you will need to provide as feedback. If you have a very simple project an unmanaged solution might be the best fit for you. If your process is going to take up more of your time than you would save by opting to have someone else manage the account that is probably the best choice.
How long is the setup ?
We can set up your campaign within a few business days. For projects requiring multiple employees, or those requiring a higher level of technical skills, it can take over a week to source and hire the right candidate(s). Contact us for specific hiring timetables and we will be happy to give you more detailed insight.
How are their accents?
This is a big concern for most people when selecting an agent to work on their calling campaign. While accent is important to a certain extent, it is far from the most important concern you should have. When speaking with your prospective agent, make sure you can understand them and they have decent, and not necessarily perfect grammar. The main goal is to put someone who is easily understandable on the phone who can follow your set process and deliver results.
In our ever more globally integrated world people don’t expect a telemarketer, customer service agent, appointment setter, etc. to be right down the street from their office. When drawing a business conclusion, you should focus on more quantitative factors and not put too much emphasis on an aesthetic quality such as the agent’s voice. We recommend that if you can easily understand them, and vice versa, and the agent meets other considerations, accent is not an issue.
Comprehension
Most call centers make comprehension a central focus when making hiring decisions, so in many cases your work is already done for you. A quick way to test is to jump around in your conversation and see if the agent is able to keep up. Ask unrelated questions, or for directions to a place the agent will know. Ask for clarification on a given answer. Make the agent think and speak outside of the box from a typical interview where they expect to be reading the script in a roll-play situation.
Addition Assignments
What will the agent need to do other than call and execute a script? Do they need to email leads? Fill out a web-form? Instant messenger you with appointment times? These are all aspects to consider when setting up and staffing a campaign. How much time do these tasks take you to complete? Try to get an idea what the agent will need to do on a day to day basis, you may need more staff to complete all required tasks.
What are working hours?
We will hire the right candidate to work around your schedule. Your employee will typically work a 40 week (however overtime can be arranged for if needed). A basic schedule might be from 8am to 5pm EST with a 1 hour lunch break. For larger jobs or those in need of 24 hour support we can arrange for the right number of reps to fit your needs.
Looking forward, our focal point of consideration is to speed up the execution of our development plan while reliably dealing with our assets and shortcoming to guarantee our clients and your clients get more prominent worth and fulfillment than at any other time. We are advancing unequivocally, and we might want to welcome you to go along with us on this mind boggling excursion of reasonable development and benefit.
Let's Work Together!
Feel free to contact if you have any query.